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SuholTracker

Content moderation policy

The rules our moderators follow before anything is published.

Human decisions only

Automated tools may help sort and flag reports, but a person makes every decision to publish, change a status, reject or refer. Automated tools never decide that someone is guilty.

Redaction standard

  • Remove names of individuals, including officials, from unverified allegations.
  • Remove ID numbers, plate numbers, phone numbers, emails and exact addresses.
  • Generalise details that could identify the reporter (exact dates, unusual personal circumstances).
  • Show location at municipality level only where at least three reports exist; otherwise province.
  • Use neutral language: “the reporter says”, “was allegedly asked”.

Status changes

Moderators can move reports between Received, Under review, Evidence requested, Disputed and Closed. Only senior administrators can mark a report Corroborated, record a referral, or reject it. Every change is logged with who made it and why.

Flags and disputes

Anyone can flag a published story. Flags that a story identifies a person are reviewed first, and the story may be unpublished while we check. A person described in a story can request a correction or dispute through the contact page; disputed stories are labelled.

No public comments

To prevent harassment, the site has predefined reactions only. There are no free-text public comments.